Legal
Effective Date: July 29, 2026 · KNG MKTNG LLC d/b/a LABS International · Houston, TX
KNG MKTNG LLC d/b/a LABS International ("LABS," "we," "us," or "our") is a business automation and AI integration company headquartered in Houston, Texas. We build AI voice agents, SMS automation systems, and workflow integrations for service businesses. Our website is labsintl.com.
Contact:
Email: info@labsintl.com
Phone: +1 (832) 937-4755
Website: labsintl.com
When you contact us, fill out a form, or interact with our services, we may collect:
When you provide consent to receive calls or text messages from us — whether verbally, via web form, or via SMS reply — we record and retain:
Consent records are retained for a minimum of 5 years as required under TCPA best practices.
We maintain records of all outbound calls and SMS messages sent from our systems, including:
When you visit our website, standard technical data is collected by your browser and our hosting provider (Cloudflare / Google Analytics), including IP address, browser type, referring URL, and pages visited. This data is used for security and site performance only and is not linked to personal communications.
IMPORTANT — FCC 2024 DECLARATORY RULING:
LABS International uses AI-generated voice technology (via Vapi) for certain outbound calls. Under the FCC's Declaratory Ruling of February 8, 2024, AI-generated voice calls are classified as "artificial voice" calls under 47 U.S.C. § 227 (the TCPA). These calls are legally equivalent to robocalls.
We will only place AI voice calls to individuals who have given prior express written consent or verifiable prior express consent. All AI voice calls will disclose at the start of the call: (1) the calling entity name (LABS International), (2) that the caller is an AI, and (3) the reason for the call.
Our primary consent model is as follows: A representative of LABS International contacts you by phone (human-to-human call) to introduce our services. If you express interest and verbally agree to receive a follow-up AI demo call, that verbal consent is recorded in our consent log (timestamp, your name, number, and the representative who obtained consent). We may also send you an SMS asking you to confirm: "Reply YES to confirm you'd like LABS International's AI to call you for a 3-minute demo. Reply STOP to opt out at any time." Your YES reply constitutes prior express written consent under the TCPA.
Alternatively, you may provide consent via the web form at labsintl.com/opt-in, which constitutes Prior Express Written Consent (PEWC) under 47 C.F.R. § 64.1200.
A2P 10DLC Registration: LABS International's SMS messaging campaigns are registered under the CTIA/carrier A2P 10DLC program. Our messages are sent via SignalWire on registered 10-digit long code numbers.
You may opt out of SMS communications at any time by replying STOP to any message from us. Upon receipt of a STOP message, we will immediately cease all SMS communications to that number and add it to our internal Do-Not-Contact list. You may also opt back in by replying START. For assistance at any time, reply HELP to any message from us, or email info@labsintl.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All opt-in and opt-out requests are honored immediately and are permanently logged.
Standard message and data rates may apply. Message frequency varies based on your engagement with our services.
LABS International maintains an internal Do-Not-Contact (DNC) list. Any individual who requests to be removed from our calling or messaging list — verbally, via SMS STOP, or via written request — will be added to this list immediately and will not be contacted again by any automated or AI-assisted system.
We also comply with the Federal Trade Commission's National Do-Not-Call Registry for residential lines, and applicable state DNC registries. Our AI voice agent is programmed to recognize verbal opt-out phrases including: "remove me," "don't call," "stop calling," "take me off your list," and similar expressions. Upon recognition of any opt-out phrase, the call will end immediately and the number will be added to our internal DNC list.
To be added to our Do-Not-Contact list: Email info@labsintl.com with your phone number and "OPT OUT" in the subject line, reply STOP to any SMS, or say "remove me" or "stop calling" during any call from us.
Calls with our AI voice agent (and optionally human calls made by our representatives) may be recorded for quality assurance and training purposes. We comply with applicable state wiretapping and two-party consent laws. The following states require all-party consent for call recording: California, Florida, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Pennsylvania, Washington, and Connecticut.
If you are located in one of these states, you will be notified at the beginning of the call that it may be recorded. If you do not consent to recording, you may request that recording be disabled, or you may end the call. Continuing the call after the recording disclosure constitutes your consent to recording.
We use the information we collect to:
We do not use your information for unsolicited marketing beyond the scope of what you have consented to, and we do not add you to any automated outreach sequence without your explicit consent.
LABS International does not sell, rent, or trade your personal information to any third party. We may share data with the following service providers solely to deliver our services:
Each of these providers is bound by their own privacy policies and data processing agreements. No mobile phone number or SMS opt-in data is shared with third parties for marketing or promotional purposes.
Depending on your jurisdiction, you may have the right to:
To exercise any right, contact us at info@labsintl.com with your name and phone number. We will respond within 10 business days.
This website is served over HTTPS via Cloudflare's global network. Consent and contact records are stored in Google Sheets with service account authentication and access controls. Call logs and recordings are stored in encrypted cloud storage. No system can guarantee 100% security; we apply commercially reasonable safeguards consistent with industry standards for communications data.
All outbound calls — both human and AI-generated — are placed between 8:00 AM and 9:00 PM in the called party's local time zone, as required by 47 C.F.R. § 64.1200(c)(1). Our dialing system derives the called party's time zone from their area code and listed business address.
LABS International reserves the right to update this Privacy Policy at any time to reflect changes in our practices, services, or applicable law. Updates will be reflected by the "Effective Date" at the top of this page. We recommend reviewing this page periodically.
Legal Disclaimer: This Privacy Policy was prepared to reflect LABS International's compliance practices. It is not a substitute for qualified legal counsel. We strongly recommend that all parties involved in telemarketing, AI voice calling, or A2P SMS campaigns consult a TCPA-qualified attorney before commencing outbound communications.